Tehidy, Porthtowan

While we were looking forward to a relaxing Easter weekend, our stay at this cottage was unfortunately marred by a significant lack of cleanliness and poor communication regarding the amenities. Cleanliness & Hygiene Issues The most pressing concern was the hygiene of the property. Upon arrival, it was clear that the cottage had not been properly prepared for guests. Spider Webs Cobwebs were prevalent throughout the entire interior and exterior. They were tucked into corners near light switches, across the ceilings, and covering the balcony chairs, making the outdoor space unusable without a deep clean. Bathroom Condition The bathroom was particularly disappointing. We found visible mould in several areas, and the space had not been cleared of leftover soaps and toiletries from previous visitors. This felt incredibly unhygienic and suggested a rushed or nonexistent cleaning turnover. Amenity Management The property features a hot tub, which was a primary reason for our booking. However, there were no instructions provided on how to refill it. For a feature that requires specific maintenance, the lack of a manual or simple howto guide was frustrating and prevented us from fully enjoying the facility. Summary The location has potential, but the lack of basic housekeeping and guidance for the hot tub made it impossible to feel comfortable. We hope the management takes these points as a serious call to improve their maintenance standards for future guests.

Not the cleanest of properties, last tenant had left a bag of dog poo in view from the kitchen window, one of the patio chairs was broken and lots of cobwebs in very easy places to clean. It would be nice to have swept the outside area around the hot tub and the fence post on the outdoor steps is extremely loose. THIS IS DEFINITELY A HEALTH & SAFETY ISSUE The shower in the ensuite needs fixing properly to the wall too. It would be good if there were toilet roll holders on the walls, rather than playing hunt the toilet roll In the kitchen there are a number of broken items, like garlic press and some of the plastic tumblers. The sharp knives are blunt and there is no knife sharpener to sharpen them. Apart from that, we really enjoyed our stay and wouldnt let this put us staying again.

The back garden area was completely unkept, had birds poo everywhere and the hot ... The back garden area was completely unkept, had birds poo everywhere and the hot tub wasn't fit for use, the cleaner was lovely and had done their best for a pleasant stay however , there was mould in the shower room, outdated and minimal furniture downstairs

A great location, just up the hill from the beach. Very comfortable accommodation and the hot tub is lovely. Convenient parking space not too far away. The only issue is that the place could do with a really good deep clean. I noticed that there are brochures for the property inside so I assume the owner is selling the place so maybe not as much care has been taken over it as usual. Overall a great property with good sized accommodation and a fantastic location.

The hottub was not ready for us to use on the Sunday, we were unable to use it until Monday evening we were given an extra night stay in way of compensation, we went to use the hottub on the Thursday night and it had been emptied without our knowledge even though we had to pay an extra 30 admi fee. Very disappointed in the way we were treated.

Wouldnt let me select 0 stars. Incorrect listing and terrible lack of response from customer service leaving us little time to find an alternative after having to cancel. Description was incorrect stating ground floor accommodation when in fact the bedrooms are upstairs so unsuitable for elderly parent. Number of bathrooms also incorrectly listed. Love chat never available, WhatsApp never replied. Had to wait on hold 5 separate times to get any kind of update and rarely the courtesy of a call back or apology. Disgusting service, totally unacceptable.

Awesome holiday. As soon as we opened the door we could tell the property was impeccably well maintained.

You approach on a narrow road with no passing places, I imaging in summer this would be pot luck to whether you'd meet another car and have a 500m reverse or not! One parking space on an incline, which was often parked in by others. Outdoor decking is dirty, covered in debris which has not been cleaned since autumn. The banister on the desking is rotten and would probably snap if you were to lean on it. The chairs and table outside on both decks are dirty and rusty. Windows are filthy, both internal covered in previous dogs slaver and externally. Moving into the property, sofas are damaged and worn, general cleanliness is shocking large clumps of previous dog hair, dirtydusty skirtings, marks on walls and furniture, sand on floors, stairs carpet dirty and stained. TV in main lounge does not pick up most channels had to change remote batteries. In kitchen ceiling spot lights not working, fridge has a damaged seal so struggles to cool, oven has had all symbols rubbed away so difficult to use. Kitchen window and blind are filthy, kitchen door handle broken. Outdoor area to rear was covered in leaves, twigs and general mess. Door leading to this area had a broken handle. Hot tub cover was covered in bird mess... luxury this area was not! Upstairs, again floors, windows and furniture dirty. Bed was 'okay' I'm not sure its a kingsize though like advertised two singles pushed together. Main bedroom door handle broken so couldn't close door balcony out of bedroom glass railing was filthy and seats were rusty. The house in general could do with a good clean and refresh. Overall disappointing!

Booked a long weekend at Tehidy with the family and dogs. A great place to stay, very comfortable and clean house. We had a problem with the down stairs heaters Not working. When I contacted the office about the problem they rectified this straight away and kept me informed during the process. Staff very polite and courteous. The Back yard were the hot tub is needed a sweepTidy prior to the our visit. Location is close to the beachshopschip shop and a couple of pubs. Other than that a fantastic place to stay and would recommend this place to all visiting.

There were a few things that didnt work in the property Shower in the bathroom Heater downstairs The place also wasnt particularly clean.